Leadership Skills for Young Professionals

Frank Bateman

This is an entry level leadership program for participants to understand the difference between being a manager and a leader, knowing the different styles of leadership as well as strategies for managing team performance.

HRDC Claimable

Part Time
8 Hours Daily: 10am - 6pm
Upcoming Courses
What to Expect

Participants will identify 4 basic leadership styles, get exposed to the pros and cons of each leadership style as well as how to adapt different leadership styles to each organisation.

Who Should Attend This Course

This course is suitable for individuals that intend to move up the corporate ladder or anyone that is newly promoted to a junior management position.


Individuals that have 1-2 years of work experience

General Program
  • Introduction and Icebreaking Session
  • The definition of leadership
  • Examples of world leaders
  • Attitude - makes the difference
  • Understanding the difference between a manager vs a leader
  • Key operating principles of both managers and leaders
  • Overview of the 4 basic leadership styles
  • Autocratic Leadership
  • Pros and cons of an Autocratic Leadership
  • Democratic Leadership
  • Pros and Cons of a Democratic Leadership
  • Laissez-Faire Leadership
  • Pros and Cons of Laissez-Faire Leadership
  • Situational Leadership
  • The 4 components consisting of Directing, Supporting, Delegating and Coaching
  • Setting up a team
  • Components to building up a team
  • Strategies to Managing Good Performance & How to Manage Poor Performance
  1. Will I get a certificate at the end of the course?

    Complete Reskill Programs: Absolutely! The certificate will be issued by airasia academy and powered by Google Cloud.

    Byte Sized Courses: Yes, we will award you with a certificate for all byte-sized courses with EIGHT (8) learning hours and above. The certificate will be issued by airasia academy and powered by Google Cloud. If you completed less than 8 hours, no certificate will be given.

    BINA Digital: Yes, we will award you with a certificate upon full attendance of the programme. The certificate will be issued by airasia academy and powered by Google Cloud.

  2. Can I get a job after attending the course?

    The certificate from airasia academy is recognised by the industry which is sufficient to land you a job. But, if you manage to stand out and earn excellent results, our trainers may recommend you to companies within the airasia group and Google Cloud ecosystem, or to their extensive network of businesses. That means you will have a good shot kickstarting a new career!

  3. Who can I refer to get more insight of the courses?

    You may drop us a WhatsApp message at 010-5008787. Kindly take note that our working hours are 9 am - 6 pm from Monday to Friday and our friendly team will reply to you as soon as we can. However, do expect a slight delay in reply in enquiries over the weekend. Or you can follow our social media accounts @airasiaacademy (Facebook, Instagram, Linkedin)

  4. What payment methods do you accept?

    We currently accept debit card and credit card. We're also happy to announce that we now have interest-free* instalment plans!

    *Interest-Free Instalment plans are currently available for ILT courses only, and applies to Maybank and Public Bank credit card holders, with a minimum purchase of RM500 and above.

  5. Do you offer any free learning resources?

    Yes, we do! Kindly refer to the Resources page. We have conducted free introductory sessions via our YouTube channel where you can watch it anytime and anywhere.

Meet your instructor
Frank Bateman

Frank is a certified HRDCorp Trainer in a career spanning 35 years in Sales and Customer Service. He rose up the ranks in a Swedish Sales organization and was the Product Head and Senior Head of Training for the Business School covering the ASEAN region.

He is an ardent believer in soft skills trainings as these interpersonal skills are vital to create a positive and functional working environment by having staff positively interacting with each other. Frank made his way into AirAsia Academy in 2007 and headed the soft skills trainings, ensuring the organization's culture cascaded down to all staff.

Frank is an experienced trainer and has held various managerial positions in Customer Service whilst also conducting various soft skills trainings. He is passionate about developing soft skills and people skills as these are key factors that can lead to job success.

HRDC Claimable

Part Time
8 Hours Daily: 10am - 6pm