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K.A.S.H PLUS - Knowledge, Attitude, Skills, Habit

Annette Andrina Pereira

Unlock the secrets to effective leadership with K.A.S.H Plus. Discover the keys to effective communication and forge strong connections with your team. Explore conflict resolution skills to maintain harmony in your department and embrace assertiveness as your secret weapon for leadership success.

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Price
RM560.00
HRDC Claimable, corporates only

Workshop
Full-Time
Classroom
1 day of class: 10am - 6pm
Upcoming Courses

In this course, you will learn the essential principles of personal and professional development. Our module is focused on effective communication, conflict resolution, and assertive communication. You will learn the principles enclosed in the 7Cs of Effective Communication, and master strategies for conflict resolution. These skills will empower you to navigate complex challenges and emerge as agile leaders in your respective roles.

Who Should Attend This Course

This course is designed for individuals in leadership roles, such as Heads of Departments (HODs), Team Leaders, Department Managers, or those with similar responsibilities.

Prerequisites

English Language Proficiency

  • 7C's of Effective Communication - You will explore the principles of the 7C's of Effective Communication. This will help you enhance your communication skills and ensure your messages are clear, concise, and impactful.

  • Conflict Resolution Strategies - You will master various conflict resolution strategies that will empower you to effectively manage and resolve conflicts in both personal and professional settings, fostering better relationships and outcomes.

  • Information Synthesis - You will focus on refining your skills in gathering, analysing, and combining information from various sources. By the end of this section, you will be able to create a more comprehensive and coherent understanding of specific topics or subjects.

Certificate

You will earn a Certificate of Completion upon completing this course.

  1. What is a soft skill skill?

    Soft skills are a set of abilities with non-technical expertise, yet they are essential in various aspects of life, including personal relationships and the workplace. It is also known as interpersonal or people skills, related to how individuals interact with others, communicate effectively, and collaborate in team or professional environments. Developing strong soft skills not only benefits professional relationships but also fosters personal growth.

  2. Why is soft skill so important?

    Soft skills are crucial because they enhance productivity in a business. Having proficient interpersonal soft skills facilitates effective communication and the building of strong relationships in the professional workplace. By nurturing these skills, you can significantly boost efficiency and foster positive connections with others professionally and personally.

  3. To whom can I refer to gain more insight into the courses?

    You may drop us a WhatsApp message at 010-5008787. Kindly take note that our working hours are 9 am - 6 pm from Monday to Friday and our friendly team will reply to you as soon as we can. However, do expect a slight delay in replying to enquiries over the weekend. Or you can follow our social media accounts @airasiaacademy (Facebook, Instagram, Linkedin)

  4. What payment methods do you accept?

    We currently accept both debit cards and credit cards. We're also happy to announce that we now have interest-free* instalment plans!

    *Interest-Free Instalment plans are currently available for ILT courses only, and applies to Maybank and Public Bank credit card holders, with a minimum purchase of RM500 and above.

Meet your instructor
Annette Andrina Pereira

Annette is a HRD accredited trainer with specialisation in Soft Skills training and has 25 years of aviation and customer experience background. Annette is also a CAAM certified CRM (Crew Resource Management) trainer for regulatory training and has a vast experience conducting training for Cabin and Flight Crews. She believes nothing is impossible with the right mindset and everyone is accredited with their own unique and diversified personality.

Annette is an expert in Leadership and Emotional Intelligence training. She has experience in leading teams and achieving outstanding results. Additionally, Annette has a deep understanding of emotional intelligence, which she leverages to help individuals develop positive and lasting relationships with others.

Price
RM560.00
HRDC Claimable, corporates only

Workshop
Full-Time
Classroom
1 day of class: 10am - 6pm