EPiC Business Writing

Nancy Ong

EPiC Business Writing provides you the essentials of business writing together with a unique coaching and mentoring session. First, you self-learn online and then practice your writing using the Cambridge English Write and Improve platform. Then you schedule for a live coaching session with a coach ...

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HRDC Claimable, corporates only

Part Time
Self Study
2 Weeks
What to Expect
  • The different types of professional communicational documents and their purposes with format and requirements of each document
  • The processes and considerations of writing these documents
  • Techniques of writing these documents
Who Should Attend This Course

This course is designed for those who do formal business correspondence regularly. Entry level employees, junior executives, managers, government employees, and those who send and receive written communication regularly should take this program to polish their writing prowess.


Basic command of English Language

General Program
  1. Module 1: Summation and examples of all writing techniques.
  2. Module 2: Writing with clarity, coherence and conciseness.
  3. Module 3: Syntax, diction, and organisation of document content.
  4. Module 4: The different types of work documents, the purpose, format and considerations
  5. Module 5: Discusses the protocols to be observed in writing and sending communications via email.

Cambridge English Write and Improve Writing tool:

  • Offline mentoring session
  • Graded feedback
  • One-to-one coaching session

Digital Certificate of Completion

  1. Will I get a certificate at the end of the course?

    Complete Reskill Programs: Absolutely! The certificate will be issued by airasia academy and powered by Google Cloud.

    Byte Sized Courses: Yes, we will award you with a certificate for all byte-sized courses with EIGHT (8) learning hours and above. The certificate will be issued by airasia academy and powered by Google Cloud. If you completed less than 8 hours, no certificate will be given.

    BINA Digital: Yes, we will award you with a certificate upon full attendance of the programme. The certificate will be issued by airasia academy and powered by Google Cloud.

  2. Can I get a job after attending the course?

    The certificate from airasia academy is recognised by the industry which is sufficient to land you a job. But, if you manage to stand out and earn excellent results, our trainers may recommend you to companies within the airasia group and Google Cloud ecosystem, or to their extensive network of businesses. That means you will have a good shot kickstarting a new career!

  3. To whom can I refer to gain more insight into the courses?

    You may drop us a WhatsApp message at 010-5008787. Kindly take note that our working hours are 9 am - 6 pm from Monday to Friday and our friendly team will reply to you as soon as we can. However, do expect a slight delay in replying to enquiries over the weekend. Or you can follow our social media accounts @airasiaacademy (Facebook, Instagram, Linkedin)

  4. What payment methods do you accept?

    We currently accept both debit cards and credit cards. We're also happy to announce that we now have interest-free* instalment plans!

    *Interest-Free Instalment plans are currently available for ILT courses only, and applies to Maybank and Public Bank credit card holders, with a minimum purchase of RM500 and above.

  5. Do you offer any free learning resources?

    Yes, we do! Kindly refer to the Resources page. We have conducted free introductory sessions via our YouTube channel where you can watch it anytime and anywhere.

Meet your instructor
Nancy Ong

Ms Nancy Ong MBA (Strathclyde, U.K.), Dip. In Banking (U.K.), TESOL (Australia)

Nancy has been a professional trainer for 15 years and she has successfully trained many people in the art of business English communication, an area she is passionate about. As a business writing coach, she combines her proficiency in English and knowledge of the business environment, to help learners in the techniques of writing to enhance their writing skills.

HRDC Claimable, corporates only

Part Time
Self Study
2 Weeks