eCornell Course: Framing Complex Problems with Systems Thinking (CIPA521)

Laura Cabrera

Whether you need to tackle a complex project, communicate more effectively, rethink your organization or your job, solve world hunger, or figure out your teenager, systems thinking can help you. All of these are complex and challenging real-world problems, sometimes called wicked problems. We all co...

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HRDC Claimable

Part Time
2 Weeks
Upcoming Courses
What to Expect
  • Identify and describe the problems you want to solve in your personal and professional lives
  • Examine the mental models you have and how they differ from reality
  • Determine how you can use feedback to improve your mental models
  • Recognize the biases that you have that can distort your mental models
  • Examine complex adaptive systems and the simple rules that underlie these systems
  • Determine how systems thinking is a complex adaptive system
  • Explore the four simple rules that underlie systems thinking
Who Should Attend This Course
  • Managers, leaders, decision makers, consultants, and anyone responsible for projects, complex processes, and the budgets and people involved with them.
  • Learners will come from every continent and from a diverse range of organizations, including private sector companies large and small, nonprofits, governments, and NGOs.
  • For people already interested in systems dynamics or soft systems methodologies, the core principles from this program can be applied to any systems-based models.


General Program
  • Module 1: Explore Mental Models
  • Module 2: Address the Mismatch between Mental Models and Reality
  • Module 3: Recognize Systems Thinking is a Complex Adaptive System

Letter of Completion

Genashtim in collaboration with eCornell, Cornell University’s online executive professional development programs that follow a collaborative eLearning strategy where you can do your course anytime and anywhere and the interaction with the instructor and fellow students around the world is asynchronous.

Click Here to watch: Video (3 mins) on how to navigate eCornell courses

  1. Will I get a certificate at the end of the course?

    Complete Reskill Programs: Absolutely! The certificate will be issued by airasia academy and powered by Google Cloud.

    Byte Sized Courses: Yes, we will award you with a certificate for all byte-sized courses with EIGHT (8) learning hours and above. The certificate will be issued by airasia academy and powered by Google Cloud. If you completed less than 8 hours, no certificate will be given.

    BINA Digital: Yes, we will award you with a certificate upon full attendance of the programme. The certificate will be issued by airasia academy and powered by Google Cloud.

  2. Can I get a job after attending the course?

    The certificate from airasia academy is recognised by the industry which is sufficient to land you a job. But, if you manage to stand out and earn excellent results, our trainers may recommend you to companies within the airasia group and Google Cloud ecosystem, or to their extensive network of businesses. That means you will have a good shot kickstarting a new career!

  3. Who can I refer to get more insight of the courses?

    You may drop us a WhatsApp message at 010-5008787. Kindly take note that our working hours are 9 am - 6 pm from Monday to Friday and our friendly team will reply to you as soon as we can. However, do expect a slight delay in reply in enquiries over the weekend. Or you can follow our social media accounts @airasiaacademy (Facebook, Instagram, Linkedin)

  4. What payment methods do you accept?

    We currently accept debit card and credit card. We're also happy to announce that we now have interest-free* instalment plans!

    *Interest-Free Instalment plans are currently available for ILT courses only, and applies to Maybank and Public Bank credit card holders, with a minimum purchase of RM500 and above.

  5. Do you offer any free learning resources?

    Yes, we do! Kindly refer to the Resources page. We have conducted free introductory sessions via our YouTube channel where you can watch it anytime and anywhere.

Meet your instructor
Laura Cabrera

Laura is Plectica’s Chief Research Officer. For over 15 years, Laura has conducted translational research to increase public understanding, application, and dissemination of systems science, including for USDA, the National Academy of Sciences Institute of Medicine, HHS, and the Dept. of Justice. She is also a senior researcher at Cabrera Research Lab, has authored five books on systems thinking and its applications, and is a member of the United States Military Academy at West Point’s Systems Engineering Advisory Board. Laura holds a PhD in Policy Analysis and Management, a Master’s in Public Administration, and a B.A., all from Cornell.

HRDC Claimable

Part Time
2 Weeks