Crew Resource Management- (Aviation /Drone /UAS)

Multiple Industry Experts

By the end of this course, participants should demonstrate an understanding of:

  • Crew Resource Management
  • Human Factors that has direct and/or indirect impact on crew performance
  • Ways of addressing the challenge of optimising human-machine interface and the accompanying interpersonal activitie...

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HRDC Non-Claimable

Part Time
2 Days, Daily: 9am - 6pm
Upcoming Courses
What to Expect

In this course, participants will be introduced to crew resource management and its elements

Who Should Attend This Course

This course is suitable for individuals working in the aviation industry who require an in-depth understanding and implementation of Safety Management Systems in their operations to fulfil their role as Safety Manager.



General Program

Day 1

  • Introduction
  • Information Processing
  • Perception
  • Attention
  • Vigilance and Monitoring
  • Threat and Error Management
  • Workload
  • Surprise and Startle
  • Situational Awareness
  • Decision Making

Day 2

  • Stress
  • Sleep and Fatigue
  • Personality and culture
  • Teamwork and coordination
  • Leadership
  • Communication
  • Automation management
  • Working with other teams
  • Behavioural markers
  1. Do I need to own a drone before attending the course?

    No, you do not need to own a UAS/drone unit before attending the course. We will provide the necessary equipment (including drones) for training purposes.

  2. What type of drones will I be using during the training?

    Our training drones are currently multirotor/quadcopter. The exact brand / model are that are commonly used and commercially available namely:

    • DJI Phantom 4 Pro+ v2
    • DJI Mavic 2 Pro

    As we progress, we will introduce and utilize the best (different) suited drone types for the specific requirements needed for the different training scenarios and outcomes.

  3. Does attending this drone course automatically earn me a license by CAAM?

    The short answer is no. Attending the RCoC - B or RCoC (EVLOS) Module 1 earns you a Remote Pilot Certificate of Competency in the course category that you have completed.

    As our syllabus is approved by the Civil Aviation Authority Malaysia, participants of this course are on the right path for this purpose.

    Connect with us at if you intent to obtain a license and we will do our best to support you or your organization in obtaining one.

  4. Is the certificate obtained recognized internationally or just by the Malaysia Government?

    The certificate is currently recognized and endorsed by the Civil Aviation Authority of Malaysia only.

  5. Who do I contact if I require more information on the Drone Courses?

    If you would like to speak to our Drone Instructors, you may drop us a call or WhatsApp text at 018-2977987 / 018-3118121. We are available from 9am - 6pm on weekdays. Do expect a slight delay in reply over the weekend.

Meet your instructor
Multiple Industry Experts

This course is being taught by multiple industry experts

HRDC Non-Claimable

Part Time
2 Days, Daily: 9am - 6pm