Creative Problem Solving and Decision Making (Critical Thinking)
Become an effective decision-maker capable of navigating diverse situations with ease. Learn to make informed decisions using critical thinking skills to elevate your personal and business success. Enrol Now!
In this course, you'll learn to conquer biases and decision-making concerns while fostering creative thinking skills to spark innovative solutions. You'll be equipped with the confidence and competence to make informed decisions, tackle challenges with ease, and unleash your creative thinking across a range of situations.
This course is designed for individuals in leadership roles, such as Heads of Departments (HODs), Team Leaders, Department Managers, or those with similar responsibilities.
English Language Proficiency
Gain Techniques for Making Impactful Decisions - You will explore methods for making well-informed and impactful decisions in various contexts.
Evaluate Options - You will learn how to assess and analyse available options thoroughly to make informed choices.
Manage Potential Risks - You will develop skills to identify, mitigate, and manage potential risks associated with decision-making processes.
You will earn a Certificate of Completion upon completing this course.
Soft skills are a set of abilities with non-technical expertise, yet they are essential in various aspects of life, including personal relationships and the workplace. It is also known as interpersonal or people skills, related to how individuals interact with others, communicate effectively, and collaborate in team or professional environments. Developing strong soft skills not only benefits professional relationships but also fosters personal growth.
Soft skills are crucial because they enhance productivity in a business. Having proficient interpersonal soft skills facilitates effective communication and the building of strong relationships in the professional workplace. By nurturing these skills, you can significantly boost efficiency and foster positive connections with others professionally and personally.
We currently accept debit card and credit card. We're also happy to announce that we now have interest-free* instalment plans!
*Interest-Free Instalment plans are currently available for ILT courses only, and applies to Maybank and Public Bank credit card holders, with a minimum purchase of RM500 and above.
You may drop us a WhatsApp message at 010-5008787. Kindly take note that our working hours are 9 am - 6 pm from Monday to Friday and our friendly team will reply to you as soon as we can. However, do expect a slight delay in reply in enquiries over the weekend. Or you can follow our social media accounts @airasiaacademy (Facebook, Instagram, Linkedin)
Annette is a HRD accredited trainer with specialisation in Soft Skills training and has 25 years of aviation and customer experience background. Annette is also a CAAM certified CRM (Crew Resource Management) trainer for regulatory training and has a vast experience conducting training for Cabin and Flight Crews. She believes nothing is impossible with the right mindset and everyone is accredited with their own unique and diversified personality.
Annette is an expert in Leadership and Emotional Intelligence training. She has experience in leading teams and achieving outstanding results. Additionally, Annette has a deep understanding of emotional intelligence, which she leverages to help individuals develop positive and lasting relationships with others.