The future is not that bright for the human race and its abilities to hold a job in front of the future robots and the artificial intelligence that are already or will soon be able to do your job much better than a human being.
Some 18,000 people who lost their jobs in Malaysia in 2015 were from the banking industry, due to the introduction of "disruptive technology", as Malaysian Employers Federation executive director Datuk Shamsuddin Bardan terms it.
This appears to be a very interesting subject, as many publications are already writing about what the future will hold for us. We found great materials on msn.com, wired.com, bbc.com and digitaltrends.com.
According to fastcompany.com, automation, which includes both mechanised robots (whether humanoid or drone-shaped) and artificially intelligent software programs, is predicted to eliminate 6% of the jobs in the U.S. in the next five years.
And it’s not just low-wage employees that need to be worried. Highly skilled, knowledge-based employees in some sectors, including legal and accounting, could see their jobs decimated in the next decade.
Deloitte estimates that 39% of jobs in the legal sector could be automated in the next 10 years. Separate research has concluded that accountants have a 95% chance of losing their jobs to automation in the future.
Based on the nature and type of these jobs, here is a rundown of the jobs that AI machines are most likely to perform in the future:
1. Customer Service Executives
Customer service executives don’t require a high level of social or emotional intelligence to perform. Many companies now rely on AI to answer FAQs and customer support questions. Chatbots are not only becoming a significant part of customer interaction. They also support a lot of internal queries, among others.
2. Bookkeeping and data entry
There is a chance you may not have heard of bookkeeping as a profession in a long time. Instead of using humans for data entry and bookkeeping, it makes sense for AI and ML (Machine Learning) to be introduced in the product cycle.
And with auto check-ins in both large and small hotels, there will be a lesser need for receptionists in the long run. Nowadays, even in fast food joints, people can place orders through communication screens or tabs. With AI’s introduction, there is a good chance that robots can handle ordering and other related functions.
While editing is a more complex job in terms of tonality, comprehension, and others, proofreading is much simpler. Detecting grammatical mistakes, sentence construction, and other errors can easily be automated through different apps. For example, Grammarly is one of the most famous apps that professionals use for this purpose.
5. Manufacturing and pharmaceutical work
This sector is probably the most extensive area where people are scared that AI will take over jobs. When the production process for most commodities produced today has been mechanised, the operational aspect can also be handled by AI.
Even in pharmaceutical labs, robots can work together with scientists providing a much safer environment. Scientists will no longer be putting their lives at risk.
6. Retail services
Automated services have replaced people who carry out the way sales. From several merchants focussing on self-ordering and payment options, AI can very quickly be involved as well.
Robots are replacing retailer jobs in many shopping conglomerates to understand customers’ patterns. Moreover, the advanced data analysis of AI machines shows other products that customers might be interested in in the future.
7. Courier services
AI has introduced many social and economic changes to the delivery industry. It has streamlined various logistics and supply chain functions. Drones and robots are already taking over courier services. Aside from the manufacturing industry, the transport sectors will be most affected when robotic automation booms in the future years.
We are already witnessing robot surgeons perform critical operations worldwide, and it’s only a matter of time before they completely replace us. Robotic doctors will make more accurate and effective treatments for the patients compared to their human counterparts. There is also less chance of infection due to more sterile measures and no room for human error.
Military professionals are sure that future battlefields will consist of robots that can follow orders without constant supervision. Robots are significantly being used in military operations for various tasks such as surveillance, intelligence, and many more.
Recently, the head of the UK military stated that “autonomous robots could soon form a quarter of the British army by 2030.”
10. Taxi and bus drivers
There is a 98% chance that this sector will be completely automated. Self-driving cars are already here, and it won’t be long before fully autonomous vehicles take over us. As per the Los Angeles Times, self-driving trucks could replace 1.7 million American truckers in the next ten years.
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