Delivering Dynamic Daily Huddles

Frank Bateman

This course is designed for customer happiness candidates to understanding the importance of the daily huddles...

Price
RM280.00
HRDC Claimable

Upskill
Part Time
Online
4 Hours Daily: 2pm - 6pm
Upcoming Courses
Start Date
18 Oct 2022
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Start Date
14 Nov 2022
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What to Expect

Participants can expect to have a clear understanding of how to conduct effective daily huddles to keep the team motivated.

Who Should Attend This Course

Individuals that are already employed with 1-2 years of work experience

Prerequisites

English Language Proficiency

General Program
  • Introduction and Icebreaking Session
  • Understand the purpose of Dynamic Daily Huddles
  • How long should the Huddle session be as compared to other meetings
  • What components are required to be in the Daily Huddles
  • How to prepare for the Daily Huddle
  • The Dos and Donts of Huddles
  • How to conduct an effective Huddle
  • Preparing Business slides for Presentation
  • The Dos and Donts of Business Slides
  • Preparing Fun slides for presentation
  • The Dos and Donts of Fun Slides
  1. Will I get a certificate at the end of the course?

    Complete Reskill Programs: Absolutely! The certificate will be issued by airasia academy and powered by Google Cloud.

    Byte Sized Courses: Yes, we will award you with a certificate for all byte-sized courses with EIGHT (8) learning hours and above. The certificate will be issued by airasia academy and powered by Google Cloud. If you completed less than 8 hours, no certificate will be given.

    BINA Digital: Yes, we will award you with a certificate upon full attendance of the programme. The certificate will be issued by airasia academy and powered by Google Cloud.

  2. Can I get a job after attending the course?

    The certificate from airasia academy is recognised by the industry which is sufficient to land you a job. But, if you manage to stand out and earn excellent results, our trainers may recommend you to companies within the airasia group and Google Cloud ecosystem, or to their extensive network of businesses. That means you will have a good shot kickstarting a new career!

  3. Who can I refer to get more insight of the courses?

    You may drop us a WhatsApp message at 010-5008787. Kindly take note that our working hours are 9 am - 6 pm from Monday to Friday and our friendly team will reply to you as soon as we can. However, do expect a slight delay in reply in enquiries over the weekend. Or you can follow our social media accounts @airasiaacademy (Facebook, Instagram, Linkedin)

  4. What payment methods do you accept?

    We currently accept debit card and credit card. We're also happy to announce that we now have interest-free* instalment plans!

    *Interest-Free Instalment plans are currently available for ILT courses only, and applies to Maybank and Public Bank credit card holders, with a minimum purchase of RM500 and above.

  5. Do you offer any free learning resources?

    Yes, we do! Kindly refer to the Resources page. We have conducted free introductory sessions via our YouTube channel where you can watch it anytime and anywhere.

Meet your instructor
Frank Bateman

Frank is a certified HRDCorp Trainer in a career spanning 35 years in Sales and Customer Service. He rose up the ranks in a Swedish Sales organization and was the Product Head and Senior Head of Training for the Business School covering the ASEAN region.

He is an ardent believer in soft skills trainings as these interpersonal skills are vital to create a positive and functional working environment by having staff positively interacting with each other. Frank made his way into AirAsia Academy in 2007 and headed the soft skills trainings, ensuring the organization's culture cascaded down to all staff.

Frank is an experienced trainer and has held various managerial positions in Customer Service whilst also conducting various soft skills trainings. He is passionate about developing soft skills and people skills as these are key factors that can lead to job success.

Price
RM280.00
HRDC Claimable

Upskill
Part Time
Online
4 Hours Daily: 2pm - 6pm